Committee: Human Rights Council

Topic: Surveillance and Privacy Invasions by Governments and Corporations

Author: Donna Kollee, BA(Hons), MA (Hons)

 

Information is power. Control of personal information and the deprivation of the right to privacy are ways of exercising power over individuals. The protection of personal information and privacy is central to the autonomy of the individual and to respect for human rights.

-  Meryem Marzouki: Statement on Human Rights, Human Dignity and the Information Society

 

Introduction

            What if you lived in a world where everything you did was monitored, from the websites you visited to the concerts you attended to the books you checked out from the library? What would happen if your government knew everything about you from your medical history to your sexual preferences to the amount of money you made each year? How would you feel if all of your e-mail and text messages were read by someone else who was unauthorized to read them? What if your school fixed cameras in the bathrooms and listening devices in the hallways to capture every conversation? What would you do if you were stopped one day and asked to provide a sample for a random drug test?

            While all of this may sound like paranoid conspiracy theories, the grim truth is that this is happening every day, all the time. Every time you visit a website, renew a prescription, subscribe to a magazine or purchase something with anything other than cash, information about you is captured in a database. New laws give authorities the right to read e-mails without a subpoena. Corporations install cameras to watch their employees. Lists are compiled of individuals who read undesirable material. Some are jailed for associating with the wrong people. Our modern technological world has broken down barriers and made it possible for us to accomplish more, but it has also made it easier for more to be known about us than ever before. Our privacy is at stake.

            What is privacy, really? In a world where we carry our cell phones everywhere, are told which celebrity went outside without her underwear and can check up on what our friends are doing just by accessing their profile page on Facebook, it’s as if we have given up the right to a private life to live in the public sphere. Anyone can reach us at any time.

            In the 21st century, privacy does not mean being hidden from the public but rather the ability and right to protect yourself and your personal information from use by others. This is important because when you have no control over who has access to your personal information, you have no control over how it is used. When you have no idea that information is being collected about you, you dont know who is using it or why. When your conversations are being monitored, your e-mails read and video cameras are capturing your movements, your rights to freedom of expression and association are threatened.  When privacy is not vigorously protected, room is created for totalitarianism, and repression can occur. When individuals are monitored, they lose their freedom.

 

Committee Background

The United Nations Human Rights Council was created on March 15, 2006 and replaces the former United Nations Commission on Human Rights. Although it has essentially the same mandate of addressing human rights violations, the Human Rights Council was created in response to criticism that the Commission on Human Rights gave high-profile positions to member states who did not guarantee the rights of their own citizens. The mandate of the Human Rights Council includes preventing human rights violations, securing respect for all human rights, promoting international cooperation to protect human rights, coordinating related activities throughout the United Nations, and strengthening and streamlining the United Nations system in the field of human rights.

            Members of the Council are expected to uphold the highest standards of human rights protection and promotion. The Human Rights Council has 47 seats and members are elected for three-year terms by secret ballot in the General Assembly. Interestingly, the United States has chosen not to seek election to the Council, stating that the Council has lost credibility in choosing to condemn Israel while ignoring other human rights violators.

 

Statement of the Problem

The right to privacy is vigorously proclaimed but rarely upheld. International agreements such as the Universal Declaration of Human Rights, the International Covenant on Civil and Political Rights and the European Convention on Human Rights note the human right to privacy but rarely set forth means of protecting it. A new definition of “privacy” and means to protecting it must be created. The emergence of a global, borderless world and new technologies mean that this concept needs to be expanded and refined for the 21st century.

 

History of the Problem

The concept of privacy is not new but the way it is viewed has changed over time.  Two hundred years ago, “private matters” often referred to personal and domestic affairs. The government had very basic information about its citizenry. Merchants knew their customers personally and purchases were often made in person.  When census data began to be collected and more questions began to be asked about an individual’s income, sex, marital status and location (among others), the government began compiling detailed records of its citizenry. The ability to order goods and services by mail and telephone led companies to start keeping track of their customers. As technology has advanced, governments and corporations have had increasingly greater access to individual’s personal information. Individuals have also been increasingly willing to provide it.

            Article 12 of the Universal Declaration of Human Rights states, “no one shall be subjected to arbitrary interference with his privacy, home or correspondence, nor to attacks upon his honour and reputation. Everyone has the right to protection of the law against such interference or attacks”. While privacy has been recognized as a fundamental human right, defining what “privacy” means has proven more difficult.

            Privacy has been defined as “the right of the individual to be protected against intrusion into his personal life or affairs, or those of his family, by direct physical means or by publication of information” (Calcutt, 1990). It is also “a way if drawing the line at how far society can intrude into a person’s affairs” (Waak, 2002) and “the right we invoke to defend our personal freedom, our autonomy and our identity. It is the basis upon which we assess the balance of power between ourselves and the world around us” (Davies, 2001).

            According to Clarke (2006, http://www.anu.edu.au/people/Roger.Clarke/DV/Intro.html ), privacy is important philosophically, psychologically, sociologically, economically and politically. Having a private space grants individual’s freedom to think, argue, act, associate and innovate. Without this freedom, we are repressed and unable to be ourselves. In such an environment, we are unable to trust others, have sincere relationships or even go about the daily business of living. When we feel our every movement is monitored, we are prisoners to nameless, faceless entities. There is no democracy and no freedom in such an environment.

            Surveillance is easier to define. It refers to means of observing or monitoring behaviour.  It does not always have a negative connotation; in the medical community, surveillance is used to monitor diseases in populations. For the purpose of this study guide however, surveillance is the primary tool utilized to invade privacy and can be used by governments and their agents (i.e. the police), corporations and individuals. This can occur through eavesdropping on conversations, using closed-circuit cameras, tracking internet usage, and intercepting e-mails, just to name but a few methods.

            Protecting privacy has become more difficult in the modern world due to three major factors: globalization, technology and terrorism. While the borderless world has given people more freedom to work, travel and do business, it also means that personal information can travel farther than ever before. When you board a flight, purchase goods from another country or work abroad, your personal information is exposed. The internet has allowed us to learn and do more, but whenever you send an e-mail, surf the web or chat on-line, you leave information behind. The events of 9-11 have led states to create new and often repressive laws to combat terrorism.

            The attacks on the United States on September 11, 2001 and the subsequent terrorist attacks in Egypt, the United Kingdom, Spain, Bali, Russia, Morocco, and Saudi Arabia led to a paradigm shift in terms of privacy and human rights. In responding to these reprehensible acts against the innocent, both individual states and the international community at large have felt the pressure to quickly enact new legislation designed to protect citizens while ensuring domestic and international security. Laws created to identify, disrupt and dismantle terrorism have significant implications for individuals and their rights. Information gathering, profiling and sharing are hidden under the rubric of fighting the war on terrorism.

            The Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act (the USA PATRIOT Act, commonly known as the PATRIOT Act) represents is a key example of this. The Act gave the US government increased electronic surveillance and investigative powers by allowing federal investigators the ability to track e-mails and website visits without a wire-tap order or subpoena. The federal government can also search homes and trace internet usage. The Act is highly controversial for the broad abilities it grants investigators. Unlike most legislation, the PATRIOT Act does not have a system in place to protect civil liberties.

            Worldwide, legislation designed to combat terrorism has had implications for privacy and civil rights. This legislation often includes increased communications surveillance and search and seizure powers by authorities, requires personal information and data to be retained for longer periods, demands increased data sharing between both governments and governments and the private sector, especially with regards to international travel, and has led to increased profiling and identification of both nationals and foreigners.

            The biggest threat to privacy in the 21st century comes not from laws or increased mobility between borders but from technology.  Advances in technology, specifically in electronics and the capabilities of computers have allowed us to communicate with people around the world through phone, internet and e-mail. We can buy goods in another country, pay bills and renew our prescriptions online at any time. While undeniably beneficial, an overlooked side effect of this is that all of the information we supply for these transactions is kept in databases. Retailers record purchase and credit information. The cable or phone companies have records of the services you use and your account information, including your address, social insurance number and the method you use to pay their bills. Pharmacies hold onto your prescription history. It’s not having personal information in different databases all over the world that threatens privacy; it is what is done with this information that can pose a threat to your privacy.

            When you supply your personal information, you are assuming it will be used only for the purpose you gave it. For example, if I am a Harry Potter fan and I order the latest book online with my credit card, Im assuming that the bookstore I order it from will use this information for the sole purposes of processing my order. But what if that bookstore sells my personal information to a third party, one that has received information about my lifestyle and spending habits from other stores I have bought things from or magazines I subscribe to or surveys I have taken? Suddenly I find myself receiving e-mails about deals on vacations to Arizona, catalogues arrive in my mailbox for Burberry perfume and I start to receive calls on my cell phone from stores about sales on bridal gowns. While none of this information is particularly embarrassing or harmful, I didn’t ask for any of these things and I certainly didn’t authorize the bookstore (or any other store) to sell my information to anyone else.

            The above example illustrates a benign invasion of privacy but represents a privacy invasion nonetheless.  Your personal information could potentially be captured in thousands of government and private databases. Who is maintaining and regulating these databases? Who regulates the regulators? What happens to the information you provide? Are you informed when this information is shared with another party? The remainder of this study guide will focus on answering these questions through defining key areas of privacy, discussing how governments and corporations invade privacy through the use of technology and exploring different methods currently employed to protect privacy.

 

I. A better definition of privacy: four key areas

Although I have provided a general definition of what privacy is and why it is important, narrowing the concept may allow this committee to direct its focus. Privacy International is a human rights group formed in 1990 as a watchdog on surveillance and privacy invasions by governments and corporations. In its 2005 Privacy and Human Rights report, it defines four key areas of privacy:

 

1. Information privacy: the establishment of rules for the collection and handling of personal data such as credit information, and medical and government records. Also known as "data protection";            

2. Bodily privacy: the protection of people's physical selves against invasive procedures such as genetic tests, drug testing and cavity searches;

3. Privacy of communications: the security and privacy of mail, telephones, e-mail and other forms of communication; and

4. Territorial privacy: the setting of limits on intrusion into the domestic and other environments such as the workplace or public space. This includes searches, video surveillance and ID checks (Privacy and Human Rights 2005 Report,   http://www.privacyinternational.org/article.shtml?cmd[347]=x-347-543673).

 

Although this study guide focuses primarily on information privacy and privacy of communications, each of these four areas of privacy are important and worthy of consideration by the committee.

 

II. Big and Little Brothers: invasions by government and corporations

While most countries have laws protecting individual privacy, they also have laws detailing when privacy can be violated by the state or one of its agents. Usually this occurs when an individual or group is suspected of breaking the law or posing a threat to the rest of society. Governments have the ability to invade privacy through arrest, compelled identification, drug testing, physical searches, database profiling, genetic testing, polygraph tests, census enumeration and national identity cards (Rotenberg www.unesco.org/webworld/infoethics_2/eng/papers/paper_10.htm ).

            Corporations can invade privacy at two levels: the employee and the consumer. The issues around entitlement to privacy in the workplace are sticky and vary wildly from state to state. In North America, the prevailing attitude is that an individual does not have a reasonable expectation of privacy in the workplace when it comes to things such as telephone calls, internet usage or work being performed on the employer’s premises because these goods and services are owned by the employer. The employer therefore has the right to monitor and view these actions as it sees fit. Workers are, however, entitled to their privacy while in the bathroom or change room. In Europe, particularly in Scandinavian countries, workers have greater rights with regards to telephone and internet usage.  That said, corporations infringe on privacy when they monitor telephone calls and computer use, use video surveillance in the place of employment and implement random drug testing or polygraph tests of employees (Rotenberg www.unesco.org/webworld/infoethics_2/eng/papers/paper_10.htm ). The question of whether or not this infringement of privacy is reasonable or not depends on the views surrounding entitlement to privacy in the workplace in each state.

            From a customer perspective, corporations violate privacy when they extract commercial value from consumers in their personally identified transactions (Rotenberg www.unesco.org/webworld/infoethics_2/eng/papers/paper_10.htm ), such as when selling personal information to a third party or using information to target the customer for other goods and services it may sell. Corporations may also provide personal information to individuals, groups or agencies the consumer never intended; for example, a pharmacy disclosing a worker’s prescriptions to an employer or a government agency obtaining lists of every resident in a geographic area who subscribes to satellite television.

 

III. Approaches to Protecting Privacy

There is currently no international standard for protecting privacy. The European Union passed the Data Protection Directive in 1998. It states that information should be collected for specific, legitimate purposes only, and be stored in individually identifiable form no longer than necessary. It also specific rights for the person the information concerns--the "data subject." The entity collecting the information must give the data subject notice explaining who is collecting the data, who will ultimately have access to it, and why the data is being collected. The data subject also is given the right to access and correct the data. The rules are stricter for companies that want to use data in direct marketing, or to transfer the data for other companies to use in direct marketing. The data subject must be explicitly informed of these plans and given the chance to object. Stricter rules also surround sensitive information relating to racial and ethnic background, political affiliation, religious or philosophical beliefs, trade-union membership, sexual preferences, and health. To collect this information the data subject must give explicit consent. The Directive allows exceptions for employment contracts, non-profits, or the legal system. (Singleton, http://www.cato.org/pub_display.php?pub_id=5082).

            Under this concept, privacy is held as a human right that cannot be transferred or given away. Governments and companies have a duty not only to protect information but to give the individual control over its use. Personal information belongs to the individual and the individual therefore has rights to legal action against anyone who misuses that information. Supporters of the “privacy-as-human-right” stance hold that it is the government’s responsibility to legislate and protect individual privacy. Opponents of this stance feel that legislating privacy is cumbersome and causes inefficiency because companies will incur a cost to follow the legislation rather than allowing the market to determine how privacy will be protected.

            In contrast, the United States takes a more regulatory approach to privacy. The right to privacy is not explicitly provided for in the US Constitution and there is no one law governing privacy protection. The United States uses a sectoral approach that relies on a mix of legislation, regulation, and self regulation. Privacy regulations are left up to different sectors to determine. Although it is primarily market-based, there is specific legislation for sensitive areas, such as financial, medical, children’s issues, and genetic information and in areas where the market doesn’t work, particularly in regards to telecommunications and cable.

            The US approach views privacy as a property right; that is, privacy is something you own and are therefore entitled to control what is done with it, similar to the way you buy and sell goods. Property is something you own and have the ability to sell to another party. Advocates of this approach argue that it is more effective because relying upon the market to protect privacy is more effective than cumbersome government regulations. Individuals can negotiate the amount of information they wish to provide. The market can offer incentives for individuals who wish to provide more information. An individual has the choice to release this information but once released, it becomes the property of the party it is released to. The downside to this approach is that individuals may not be aware of what happens to their information after they release it. Their information can be sold again and again to other parties.

            Given the difference between these two approaches, the US and the EU would have serious problems doing business together. The Safe Harbour Framework was created to bridge this gap. Under it, companies who wish to do business with the EU are required to join a private-sector developed privacy program. There are 7 principles, requiring organizations to notify individuals about why they are collecting data, giving them the choice to opt out of providing it, providing access to information, and ensuring the information is kept secure.

            The EU takes a comprehensive attitude to privacy while the US endorses a specific approach. There is no universal law or agreement to privacy protection; some countries have laws to protect consumers while others require self-regulation. Europe, Hong Kong, New Zealand, Eastern Europe and Canada have a public official to enforce data protection laws. The problem with these different approaches comes with the mobility of individuals and their information. A person who is protected by law in one country and may find that his or her information is not protected while doing business with a foreign company.

 

IV. Attitudes about privacy

When it comes to providing personal information, many people do not think twice. They adopt the attitude of “I am not doing anything wrong, so I don’t mind providing information about myself.” The issue with this way of thinking is that you don’t know what happens with information once you provide it and you don‘t know the consequences off allowing your privacy to be invaded. Rather than simply divulging personal data, individuals should be asking why the information is required and what will happen to it after it has been provided.

            You may be aware that there are cameras on the property of your school and you may even support this because it makes your school safer. People who are not doing anything wrong have nothing to fear, right? But let’s say that one day you were caught on camera giving Sam a kiss goodbye after your lunch date. This wouldn’t be a problem if you weren’t dating Pat. What if someone saw you kiss Sam goodbye and told Pat? Not only has someone taken your personal information and passed it along to someone else, you will also have some explaining to do when Pat finds you.

            Although this is a relatively silly example, it demonstrates the lack of control we have over our information. Once out there, we don’t know where it goes or how it will be used in the future.

 

Past UN Committee Actions

The United Nations has enshrined privacy in the Universal Declaration of Human Rights. In the past, the UN has commended that search and seizure, electronic monitoring, seizing correspondence and wiretapping surveillance should be prohibited and done on a case-by-case basis. The UN has also issued this comment:

            The gathering and holding of personal information on computers, data banks and other devices, whether by public authorities or private individuals or bodies, must be regulated by law. Effective measures have to be taken by States to ensure that information concerning a person's private life does not reach the hands of persons who are not          authorized by law to receive, process and use it…In order to have the most effective protection of his private life, every individual should have the right to ascertain in an intelligible form, whether, and if so, what personal data is stored in automatic data files, and for what purposes. Every individual should also be able to ascertain which public         authorises or private individuals or bodies control or may control their files. If such files contain incorrect personal data or have been collected or processed contrary to the provisions of the law, every individual should have the right to request rectification or elimination.http://www.unhchr.ch/tbs/doc.nsf/0/23378a8724595410c12563ed004aeecd?Opendocument

The Human Rights Council appoints Special Rapporteurs to examine and monitor human rights issues. The Special Rapporteurs are experts in particular areas of human rights. They investigate issues, identify trends and bring policies, practices and measures impacting human rights to the attention of the international community. In the past, the Special Rapporteur has examined issues of privacy as it relates to freedom of information.

 

Proposed Solutions and Questions a Resolution Must Answer

As you can see, protecting privacy is not an easy issue. It is difficult concept to define and there are many different definitions. There is a balance between protecting the rights of the individual against those of the state, particularly in regards to security issues such as terrorism. Determining how to protect these rights depends entirely on how you view privacy.

            In the European Union example, privacy is held as a human right and is heavily legislated. It is a personal right that companies simply cannot use. For the US, privacy is property right that can be transferred or waived once an individual provides his or her information.  The market allows individuals to determine how much information they want to provide because that person can choose not to divulge his or her information. Sector-specific regulation will ensure that privacy is protected.

            This committee may wish to look at how privacy will be protected in the 21st century through seeking to define what “privacy” means and the view the UN will take towards it. Is privacy a human right that must be legislated? Or is it like a property right, something that can be transferred to another party? There is no international agreement setting out how privacy will be protected. Can this body create such a document?

 

Questions and Suggestions to Guide Research

First and foremost, what approach does your country take to protecting privacy? What legislation has your country passed regarding privacy? What challenges does your country face with privacy protection? Knowing your own domestic situation, attitudes and trends is crucial. Debates are won and lost because of knowledge of foreign policy.

Before you think about proposed solutions and methods of protecting privacy it essential that you first understand how privacy is threatened and invaded every day. This study guide is but a brief overview of the topic. There is so much more out there and information you really do need to know. I highly encourage you to read further about biometrics, identity cards, travel regulations, mandatory drug testing, and internet regulation and privacy rights in the workplace.

You should be aware of the impact of technology on privacy. Read Roger Clarke’s article about dataveillance because it will help you better understand the ways databases capture all of our personal information.

It is also important that you understand why privacy is a human rights issues and the ramifications it can have, particularly in countries where human rights are violated every day. Privacy is related to freedom of speech, association, equality rights and many others. Although this study guide is framed from a technology perspective, privacy and surveillance relate to many other issues. You may wish to bring this forward in your committee. For less developed countries, new technology may be a tool for increased 0repression.

 

Web Resources: A List of Links

Privacy International is the Amnesty International of privacy issues. This is an excellent website. Check out the 2006 Report and Country Reports for specific information about privacy issues and individual country reports: www.privacyinternational.org

 

The Electronic Privacy Information Center also has excellent articles and background information: www.epic.org

 

This site provides country reports from governments and  non-governmental organizations: http://www.law.berkeley.edu/library/online/guides/international_foreign/humanRights/countryReports.html

 

The American Civil Liberties Union: click “privacy” in the search box for interesting articles and cases of privacy invasion: www.aclu.org  

 

The “Report on the Surveillance Society” has a very interesting chapter called “A Week in the Life of the Surveillance Society 2006” that I consider essential background reading. Click here  http://www.ico.gov.uk/upload/documents/library/data_protection/practical_application/surveillance_society_full_report_2006.pdf and then skip ahead to page 48 for this quick (and interesting) read.

 

If you’re too lazy to read the above report (and shame on you, its really good), here’s a quick list of ways governments and corporations can monitor you http://www.danbrown.com/secrets/bizarre_facts/digital_fortress.html

 

Roger Clarke is a giant in the field of privacy research.  He writes about internet privacy and has introduced the concept of “dataveillance” (monitoring people through the data trails they leave behind) and protecting privacy in the 21st century. These articles will be very helpful for you:

http://www.anu.edu.au/people/Roger.Clarke/DV/ICurr9908.html

http://www.anu.edu.au/people/Roger.Clarke/DV/PStrat.html

http://www.anu.edu.au/people/Roger.Clarke/DV/PP21C.html

 

The Center for Digital Democracy has a list of sites for privacy research: http://www.democraticmedia.org/ddc/ReformResources/privacylinks.html

 

This article from the UNESCO courier provides a good international perspective about privacy: http://findarticles.com/p/articles/mi_m1310/is_2001_March/ai_72299752

 

This article from the Hoover Digest examines privacy challenges, particularly in regards to the human rights vs. property right debate:

http://www.hoover.org/publications/digest/3493266.html

 

This article discusses how technology threatens privacy:

http://www.unesco.org/webworld/infoethics_2/eng/papers/paper_10.htm

 

Questions about the definition of privacy and the right to it? Answers.com is a good place to get

you started: http://www.answers.com/topic/privacy-1?cat=biz-fin

 

As always, the United Nations website is a great place to look for background information, previous UN actions and current approaches: www.un.org

 

Further Suggested Bibliography

Who says all reading should be non-fictional? There is truth in fiction or, at the very least, something to get you thinking further. I think these three books provide excellent perspective on this topic and are guaranteed to get you thinking about privacy, government and your rights: “Nineteen Eighty-Four” by George Orwell, Franz Kafka’s “The Trial” and “Digital Fortress” by Dan Brown (yes, the DaVinci Code guy).  Each of these novels demonstrates what can happen when we allow the government to have control over our personal information. And if you’re like me with no time to read right now, get an audio copy and listen to it in the car, at home, on your IPOD or MP-3 player or anywhere you can.

 

Bibliography

Calucutt, David. Report of the Committee on Privacy and Related Matters. London, 1990.

Clarke, Roger. Introduction to Dataveillance and Information Privacy, and Definitions of Terms. Australia, 2006. http://www.anu.edu.au/people/Roger.Clarke/DV/Intro.html 

Davies, Simon. “…and the spy who loves us all - invasion of privacy”. UNESCO Courier, March 2001http://findarticles.com/p/articles/mi_m1310/is_2001_March/ai_72299752 .

Marzouki, Meryem. “Statement on Human Rights, Human Dignity and the Information Society” http://www.iris.sgdg.org/actions/smsi/hr-wsis/list/2002/msg00388.html 

Privacy and Human Rights 2005 Report: Overview of Privacy http://www.privacyinternational.org/article.shtml?cmd[347]=x-347-543673

Rotenburg, Marc. “Preserving Privacy in the Information Society” (article undated) http://www.unesco.org/webworld/infoethics_2/eng/papers/paper_10.htm.

Singleton Solveig. “Privacy and Human Rights: Comparing the United States to Europe, http://www.cato.org/pub_display.php?pub_id=5082

United Nations Office of the High Commissioner for Human Rights. “General Comment No. 16: The right to respect of privacy, family, home and correspondence, and protection of honour and reputation (Art. 17)”  Thirty Second Session, 1998 http://www.unhchr.ch/tbs/doc.nsf/0/23378a8724595410c12563ed004aeecd?Opendocument

Waak, Erika. “The Global Reach of Privacy Invasion” The Humanist. www.thehumanist.org/humanist/articles.waakND02.htm  November/December 2002.

 

 

 

 

 

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